This article explains basic terms to help you manage your studio on your own.
- Pass: A pass is, for example, a 10-ticket card, a single entry or an annual pass to a fitness center. This can be used for booking classes or for check-in.
You can find more about the pass settings here: Pass settings explained - Credit balance: By default, a pass has a credit balance which can be used to book classes. If a pass has no more credit, no further classes can be booked. The credit is automatically deducted from the pass when a class is booked. If a booking is cancelled in time, the credit is automatically credited back to the pass.
- Single entries: A pass with only one credit is referred to as a single entry.
If cancelled in time (in accordance with the studio's cancellation deadline), the single entry will be automatically cancelled, as will the corresponding invoice. This is because single entries are often only valid on the day they are booked and cannot be transferred to other days. By canceling, the member can purchase and use the admission again at a later date. In the event of late cancellation (after the cancellation deadline has expired), the single admission remains valid, as does the invoice – in this case, the credit will not be refunded. - Booking: A booking is a confirmed member registration for one class. A class can be booked by the member himself or by the studio for the member: Book a class for a member.
- Pending booking: A pending booking is a registration for a class that has not taken place.
- Past booking: A past booking is a booking for a class that has already taken place.