Who can use this feature?
- Administrators and instructors + back office
- Premium MAX PRO / Add-on «Activity Monitor»
With the activity monitor, you can evaluate the activity and inactivity of your members based on bookings or check-ins. The list created can be saved as a member group, synchronised with MailChimp or exported.
Good to know
- Member groups from the activity monitor can be synchronised with MailChimp as usual. Ideal for targeted newsletter campaigns (e.g. ‘Inactive for 30 days’).
Step-by-step instructions
Using the activity monitor
On the web
- In your admin area, click on «My customers» and select «Activity monitor».
- Since: Set the period from which activities are to be measured.
- Activity by: Select whether you want to filter by bookings or check-ins.
- View: Decide whether you would like to evaluate the activity or inactivity of your members.
- As an additional filter option, you can activate the filters: «Show members without bookings» and/or «Show members without active passes».
- Click on «Apply» to create the list.
Create member group
You can create a member group directly from the list displayed.
- Click on «Create member group» in the top right-hand corner.
- Give the group a suitable name.
- Click on «Create member group» to save it.
- You will then find the group under «My customers» – «Member groups».
Export list
- Click on «Excel xlsx» in the top right-hand corner.
- Download the list by clicking on «Export now».
- The exported list will be sent to your email address.