SportsNow offers you the possibility to change the participation type of your members from hybrid classes.

Members who have registered to participate in the class on site can be rebooked to participate via livestream. Conversely, members who have booked participation in the class via livestream can also be rebooked for participation on site. This is particularly useful if members would prefer to attend the class via livestream (or vice versa) at short notice.


Good to know

  • This rebooking can be done by the administrator or directly by the instructors in the corresponding participant lists. 
  • After a successful rebooking, the member will receive a new booking confirmation. 
  • Rebooking is possible on the web as well as in the app. 


Step-by-step instructions

On the web

  • Click on «My participant lists» in the admin area».
  • Search for the desired class and click on «View participant list».
  • Click on «Action» in the bookings for the corresponding member. 
  • To transfer the member from live stream participation to on-site participation, click on «Rebook to on-site».
  • To rebook the member from on-site participation to participation via livestream, click on «Rebook to livestream».


In the app

  • Click on «Participant lists» at the bottom and then search for the desired class.
  • Then click on the arrow next to the relevant member to carry out various actions. 
  • To transfer the member from live stream participation to on-site participation, click on «Rebook to on-site».
  • To rebook the member from on-site participation to participation via livestream, click on «Rebook to livestream».