Who can use this function?

  • Administrators and instructors with back office
  • Premium BASIC / Add-On «Efficient Membership Management» 


SportsNow offers you the possibility to display the breaks of your customers' passes at a glance. This is helpful if you want to get an overview of which pass of your customers were paused when and for how long.

Below you will find step-by-step instructions on how to view and export all pass pauses.


Good to know

  • You can select the period from which you want to display the pass breaks. You can set the «user-defined» period individually to receive the evaluation for exactly the time period you want. 
  • You also have the option of deleting pass pauses afterwards. To do so, click on the button «Delete pause» at the corresponding pause of the pass to delete the pause. 


Step-by-step instructions

  • Click on «My customers» in the admin area».
  • Click on «Show all passes».
  • Click on «pass pauses».
  • You will now see an overview of the passes and when they were paused. 
  • If necessary, change the period under «Period» to the period you want to display. 
  • Click on «Excel XLSX» to export the list.