Your videos are loaded and played directly from your cloud storage. Therefore, the loading speed of the videos depends primarily on the file size, cloud storage, Internet connection and the member's device. To ensure that your videos can be played optimally, the following points should be ensured:

  • You have shared the video file and are using the video sharing link.
  • The file size should be as small as possible. This can be achieved if the resolution is not too high and the video has a short duration. Usually a resolution of maximum 720p is sufficient. 
  • As cloud storage, either Dropbox, OneDrive or Google Drive should be used. 
  • The internet connection must be fast and stable for the video to load.
  • The device must be powerful enough and have enough free space to play the video optimally. On devices that are too old or have insufficient memory, the video in the app may not play smoothly. In this case, it may help to watch the video on SportsNow directly in the web browser (and not through the app) because the web browser is a system application.