Who can use this function?
- Credit card payment/ TWINT: Premium BASIC/ Add-On Online payment»
- Customer credit: Premium MAX PRO/ Add-On » Customer credit
With SportsNow your studio can offer different online payment options. You can pay by credit card, by TWINT and by customer credit. In this guide you will learn more about the different payment options and find links to further tutorials.
Good to know
- If the pass is sold by the Studio by credit card or TWINT or created by automatic renewal, the invoice will be created with the status «open». As soon as the member registers with SportsNow and confirms payment by credit card or TWINT, the invoice is automatically marked as paid.
On the web
To view all invoices in SportsNow that were paid by credit card or TWINT, follow these steps:
- Click on My Finances» in the admin area.
- Change view: Select Paid invoices».
- Payment method: Select Credit card» or TWINT».
- You will now see all invoices that have been paid by credit card/ TWINT.
Credit card payment
Payment transactions are processed via a secure SSL connection. Visa, Mastercard and American Express credit cards are accepted.
By default, online payments incur fees that are paid by the member, i.e. the studio receives the full amount. Alternatively, you can set the fees to be split or paid by your studio. Payment processing is done through Stripe and the fees are 3.9% + 0.30 CHF per successful payment.
When paying by credit card, the open invoice is automatically marked as paid. A manual reconciliation of the incoming payment and settlement of the invoice is therefore not necessary. All incoming payments are regularly transferred to your bank account by Stripe. In your Stripe dashboard you can see the incoming payments as well as all payments: https://stripe.com/
More information and detailed instructions can be found here: Set up credit card payment
Online payment via smartphone is possible in SportsNow with the Swiss solution TWINT. This allows your members to easily scan a QR code and pay with their smartphone.
When paying with TWINT, there are no fees for the member, these are paid by the studio directly to TWINT. Setting options for the fees are not offered here. You can find the current and exact fees at TWINT.
When paying with TWINT, the open invoice is automatically marked as paid. Manual reconciliation of incoming payments and settlement of the invoice is therefore not necessary. All incoming payments are regularly transferred from TWINT to your bank account. You can view the incoming payments and all payments in your TWINT partner portal: https://portal.twint.ch/
Further information and detailed instructions can be found here: Set up TWINT
Pay by customer credit
The customer credit is a way for your members to pay online. To do so, the member must first top up their credit in the studio and can then pay with it. This is especially suitable if small products like snacks or smoothies are sold in the studio with the POS system.
More information and detailed instructions can be found here: Customer credit explained