Who can use this feature?

  • Administrators and instructors with back office
  • Premium MAX PRO / Add-On «Shift schedules»

SportsNow gives you the ability to create shift schedules for your team members. Shift schedules are used in connection with the booking of appointments and allow you to define the shift schedules and absences of each team member. This way the customer can only book appointments with a team member if he is actually available. In this guide, you will learn how to create and manage shift schedules and absences.

Step-by-step instructions

Create and edit shift schedules

  • Click in the admin area on «My appointments».
  • Click on «My shift schedules».
  • Now select the desired member and click on «Edit» to open the shift schedule.
  • You now have two options: edit the shift schedule or enter absences.
  • This member works according to a shift schedule (for individual appointments): To activate the shift schedule, you have to tick the box here.
  • This member can edit his shift schedule himself: Depending on whether you want the team member to be able to edit their shift schedule themselves or not, you tick the box here.
  • Now set the days and times when the team member is present.
  • When you are finished, click «Save settings».

Edit shift schedules as instructor

  • Click in the admin area on «My appointments».
  • Click on «My shift schedules».
  • Now set the days and times you are present.
  • When you are finished, click on «Save settings».

Add absence

  • To add an absence, click on «Absences».
  • You can now see all your previous absences at a glance and add a new one.
  • Click on «Add absence» to create a new absence.
  • Description: Enter the description of the absence here. Example: "Vacation". 
  • Next, enter the duration of the absence.
  • When you are finished, click on «Add absence».

Create shift schedules for a device

If you offer individual appointment booking for devices in your studio, then you can also create shift schedules for these devices. This is especially helpful if equipment is not available at certain times and thus cannot be booked by your members.

  • Click on «Set up my studio» in the admin area.
  • Under «My Team» click on «Add new member» and create the device as a team member. For the name, you can simply enter the name of the device. For the other information, you can use wildcards (e.g. "---") and leave the email address empty.
  • Check the option «Don't show staff member publicly under "Our Team"», so that the device is not listed as a team member on your SportsNow page. 
  • You can now set the device as the responsible team member in the class settings. 
  • You can now also create a shift schedule for this device.