Who can use this feature?

  • Administrators and instructors with back office
  • Premium BASIC / Add-on «Efficient member management»


SportsNow offers you the ability to merge duplicate members with a few clicks. This helps you to clean up your customer base quickly and easily. In this guide you will learn how to do this.


Good to know

  • The member to be retained remains unchanged, e.g. personal information, badge, discount, etc.
  • The data of the member to be deleted are transferred, i.e. passes, bookings, check-ins, invoices, customer credit, sales.
  • You will find the deleted member after the merge in the customer database under «Deleted».


Step-by-step instructions

  • Click in the admin area on «My customers».
  • Click on «Merge duplicate members».
  • Enter the name of the member you want to keep and click «Search». Select the desired member.
  • Enter the name of the member you want to delete and click «Search». Select the desired member.
  • When you are finished, click on «Merge now».