Who can use this feature?
- Administrators and instructors + back office
- Premium MAX / Add-On «Member discounts & coupons»
Sportsnow offers you the possibility to create coupons and discounts for your studio. A coupon is a one-time discount that the member can redeem when purchasing a pass with a coupon code. Alternatively, the coupon can be assigned directly by the studio. A discount is a permanent discount that is assigned by the studio.
Good to know
- When a coupon or discount is assigned, the discount is automatically applied to the purchase of the next pass.
- A coupon can only be applied once, i.e. there is no remaining credit, even if the pass is cheaper than the voucher itself.
Example: If a member redeems a CHF 100 coupon for a pass that costs only CHF 20, there would be no remaining credit of CHF 80 because the application of the coupon is one-time.
Coupons and discounts are valid for all passes, i.e. it is currently not possible to restrict them to individual passes.
Vouchers can be redeemed by members themselves by entering the name of the coupon (code) in the «Coupon (code)» field when booking an offer. A coupon can only be used once per member at a time. Read more here: Redeem coupon
Step-by-step instructions
On the web
- Click in the admin area on «My customers».
- Depending on whether you want to enter a coupon or a member discount, choose «Coupons» or «Member discounts».
- You now get to the respective overview and see already created coupons, respectively member discounts.
- Click on «Action» to edit or delete existing coupons or member discounts.
- To create a coupon or member discount, select «Create coupon» or «Create discount» respectively.
- With a click on «Create coupon» or «Create discount» you will definitely create your discount.
Fields and settings
- Discount / coupon (code): Enter the name of the discount/ coupon.
- Percent %: If you want to create a percentage discount, enter the desired percentage here. If you want to enter a fixed amount, you do not have to enter anything here.
- Currency: Select the desired currency (e.g. CHF).
- Amount: If you want to create a discount with a fixed amount, enter the desired amount here. If you want to enter a percentage discount, you do not have to enter anything here.
This function is only available on the web.
Assign coupons or member discounts
On the web
- Click in the admin area on«My customers».
- Click on the desired member «View customer details».
- Click on the button «Assign customer discount».
- You can now select the appropriate discount or coupon and assign it to the member.
- Click on «Assign customer discount».
- A message will confirm you the successful allocation of the discount.
In the app
- Press on «Admin».
- Press on «My customers».
- Find the member you want and press on it.
- Press on «Actions» - «Assign customer discount».
- Select the desired customer discount and press «Save».