Who can use this feature?
- Administrators and instructors with back office
- Premium MAX / Add-On «Member discounts & coupons»
Sportsnow offers you the possibility to create coupons and discounts for your studio. A coupon is a one-time discount that the member can redeem when purchasing a pass with a coupon code. Alternatively, the coupon can be assigned directly by the studio. A discount is a permanent discount that is assigned by the studio.
If a coupon or discount is assigned, the discount is automatically applied when the next pass is purchased.
To create a customer discount or coupon and assign it to a member, see below for step-by-step instructions.
Good to know
- A coupon can only be used once, i.e. there is no remaining credit, even if the pass is cheaper than the coupon itself.
Example: If a member redeems a CHF 100 coupon for a subscription that only costs CHF 20, this would be a pity, as the coupon would be used up. There would be no voucher with CHF 80 left, because the use of the voucher is one-time.
- Coupons and discounts apply to all passes, i.e. it is currently not possible to limit them to individual passes.
Create coupons or member discounts
- Click in the admin area on «My customers».
- Depending on whether you want to enter a coupon or a member discount, you choose «Coupons» or «Member discounts».
- You now get to the respective overview and see your already created coupons respectively member discounts.
- Click on «Action» to edit or delete existing coupons or member discounts.
- To create a coupon or member discount, select «Create coupon» or «Create discount» respectively.
- The respective page is identical except for the name and you can proceed the same on both.
- Discount / coupon (code): Enter the name of the coupon / discount.
- Percent %: If you want to create a percentage discount, enter the desired percentage here. If you want to enter a fixed amount, you do not have to enter anything here.
- Currency: Select the desired currency (e.g. CHF).
- Amount: If you want to create a discount with a fixed amount, enter the desired amount here. If you want to enter a percentage discount, you do not have to enter anything here.
- With a click on «Create coupon» or «Create discount» you will definitely create your discount.
Assign coupons or member discounts
On the web
- Click in the admin area on«My customers».
- Click on the desired customer «View customer details».
- Click on the button «Assign customer discount».
- Click on «Assign customer discount» to complete the process.
In the app
- Press on «More».
- Press on «My customers».
- Find the customer you want and press on it.
- Scroll down and press «Assign customer discount».
- Select the desired customer discount and press «Save».
Redeem coupon as a customer
Coupons can be redeemed by the customer himself by entering the name of the coupon (code) in the field «Coupon (code)» when booking an offer. A coupon can only be used once per customer.