Who can use this feature?
- Administrators and instructors with Back office
- Premium BASIC / Add-On «Efficient member management»
In SportsNow you can make general and individual changes to members. This allows you to always keep your member data up to date. If you are in «My customers», you have functions to manage multiple members. If you are in the client details of a specific member, all changes made will only affect the currently selected member. Below you can see all the options for editing and managing one or more members.
Step-by-step instructions
Customer base
- Click in the admin area on «My customers».
- On the page «My customers» you can see all your customers and how your customer base is made up. There are also many useful buttons available here with which you can manage your members.
Functions
- Show all passes
- Import members
- Create members
- Create member groups
- Create customer discounts & vouchers
- Birthdays
Customer details
- If you scroll down, you will find an alphabetical list of all your members there. In addition, deleted members can also be displayed.
- Via «View customer details», you can select a single member. There are different functions available to you to manage this member.
Functions
- Edit personal information
- Membership contract received
- Buy a pass for a member
- Book a class for a customer
- Assign customer discount / coupon
- Deposit customer files
- Complete health questionnaire
- Create a new login with a password for members
- Apply badge to members
- Deactivate member
- Delete / Restore Member
- Assign videos