All around members
To receive push messages the SportsNow app must be installed, the member must be logged in and push messages must be allowed. If the member does not receive...
Fri, 7 Aug, 2020 at 12:34 PM
It is not possible to use the same email address for several people because the email address is used as the login for the account and must be unique. T...
Fri, 11 Sep, 2020 at 10:04 AM
If a customer already has a SportsNow account and is not visible in your customer base i.e. in the admin area under «My customers», then by default it is be...
Fri, 11 Sep, 2020 at 8:03 AM
By default, an email address can only be used once to login to SportsNow, so it is not possible to assign the same email address to multiple people. In orde...
Fri, 11 Sep, 2020 at 7:53 AM
By default, the link to the livestream is activated 30 minutes before the beginning of the class. Registered participants automatically receive a message wi...
Fri, 23 Oct, 2020 at 8:29 AM
The described error message occurs when an administrator tries to create a new login for a customer who is a member of a studio team, i.e. also an administr...
Fri, 23 Oct, 2020 at 8:15 AM
By default, if a customer cannot log in, it is either because the password entered is incorrect or has been forgotten, or because the e-mail address entered...
Fri, 6 Nov, 2020 at 8:49 AM