Who can use this feature?

  • Administrators and instructors with back office
  • Premium BASIC / Add-On «Messaging function»


For optimal communication, SportsNow lets you quickly and easily send messages to selected members or groups of members. A push message reaches your customers directly on their smartphones and remains visible for 24 hours in the «Home» section of the SportsNow app. In this step-by-step guide we explain how to send messages both on the web and in the app. You will also learn how to view messages you have already sent.


Good to know

  • It may take a few minutes for the message to be sent and received.


Step-by-step instructions

On the web

  • Click in the admin area on «Messages».
  • You are now in the menu where you can create and send a message.
  • Recipient: You have different possibilities, who should be the receiver. For example, you can only send a message to customers who have an active subscription. You can also send a message to a member group or to the participants of a selected lesson. More about this here: Member groups explained
  • Message: Enter your text here (max. 255 characters).
  • Click on «Send Message» to send the message.
  • After the message has been sent successfully, you will receive a message confirming this.


In the app

  • Press «Messages».
  • You are now in the menu where you can create and send a message.
  • Recipient: You have different possibilities, who should be the receiver. For example, you can only send a message to customers who have an active subscription. You can also send a message to a member group or to the participants of a selected lesson. More about this here: Member groups explained
  • Message: Enter your text here (max. 255 characters).
  • Press «Send Message» to send the message.
  • A message confirms the successful sending.


View sent messages

  • Click in the admin area on «Messages».
  • Click on the tab «Sent messages».
  • You will now see all sent messages.