Who can use this feature?

  • Administrators, instructors with back office and instructors
  • Premium BASIC / Add-On «Sustainable Notes»


To keep important information about your customers at your fingertips, you can write notes about each member in SportsNow. The notes can be seen and edited by everyone in the team. This way all important information stays in the system and won't get lost. You can add notes to a member in two ways, which we explain below.


Good to know

  • The member itself does not see the notes.


Step-by-step instructions

Via «My customers»

  • Click in the admin area on «My customers».
  • Click on the desired customer «View customer details».
  • If you now scroll down, you will see the «Notes» section under the «Health Questionnaire» section.
  • With a click on «Add notes» or «Edit notes» you can now create or edit notes about the member.
  • Click on «Save changes» in the pop-up window to save your notes.


Via «My participant lists»

  • Click in the admin area on «My participant lists».
  • Find the desired class and click on «View participant list».
  • You will now see the different event participants listed.
  • To the left of the button «Action» you have the option «Add notes» or «Edit notes».
  • With a click on «Add notes» or «Edit notes» you can now create or edit notes about the member.
  • Click on «Save changes» in the pop-up window to save your notes.