We'll guide you step by step through the process of setting up your studio. For each of the following topics we have created a description with illustrative examples. We recommend following the instructions step by step, then you have made all the important settings shortly. Of course, you can also make further adjustments or additions at a later date.


By the way: The progress bar shows you how far you have already set up your studio.



My studio profile

Here you enter the name of your studio, specify the URL from which your studio can be accessed on the Internet, upload your logo, and enter a description of your studio. 


Note: To upload the logo to SportsNow, it must be in .png or .jpg format.

To do:

  • Complete your studio profile

My team

There are different roles you can assign to a team member. Each role has different permissions that determine what this team member is allowed to do or not allowed to do in the admin area: 


  • Administrator: May do anything i.e. set up the studio, change settings and view all areas.
  • Instructor: May use a certain part of the admin area and mainly sees the areas needed for working as an instructor (classes, workshops, appointments, check-in and messages).
  • Instructor + Back office: In this role the team member additionally gets access to the areas "My finance", "My customers", "My point of sale" and "Valuable statistics".
  • Employees without login: Employees without login still belong to the team and therefore you can list them without having them use SportsNow.
  • Note: When you create a profile for your team members, a login is automatically created and sent to them. If they do not receive a mail, they should check their spam folder. 


Example team:

To do:

  • Create a profile for all your team members and assign them the appropriate roles. Simply click on "Add new team member" and fill in the details.

My categories

You create categories so that you can differentiate which passes you want to offer for different offers (e.g. Yoga and Pilates or Fitness and Massage). 


If you have different offers, you can create different passes for each category in a later step.


Example for a fitness studio (Group Fitness):


Example of a fitness center:



To do:

  • Create the categories you offer.

My class schedule

Now you have to choose what kind of classes you offer: 


  • Weekly class: A class that takes place once a week at a fixed time (e.g. yoga on Tuesdays from 6 p.m. to 7 p.m.). This class only needs to be created once and then repeats itself. If the class takes place several times a week, the created class can be duplicated with "Create a copy" and only the day of the week has to be changed. 
  • Daily class: A class that takes place once a day at a specified time. (e.g. spinning every morning from 11 a.m. to 12 p.m.). This type is only used if the class actually takes place every day including Saturday and Sunday.
  • Event / workshop: A workshop is a one-time event (e.g. a training weekend) that takes place once on a fixed date.
  • Individual appointments: A bookable appointment (e.g. for personal training) that can be booked by members within a specified time slot. For example: The personal training lasts 45 minutes and your members can book such a training every Tuesday morning between 09 am and 12 noon. 

 


Set up a class together: 

  • Click on «Add class» And fill in the details of your hour
  • If the class takes place without an end date (that is, until further notice is offered), you can simply tick «This class is repeated endlessly and has no end date.».
  • Under «Booking information for customers» you can specify the entry that will be displayed to your customers. You will then see this information in the booking summary and in the email confirmation. 
  • In a last step you define the booking settings for your customers. You can define until when your members can sign-up or sign-off for classes and whether each class is booked individually or all classes at once (e.g. for a whole quarter).


Example for a fitness studio (Group Fitness)


Example of a fitness center:


To do:

  • Create the classes you offer.

My passes

Here you can create your passes and prices. The following distinctions are important: 

  • One-time passes: Do you offer a pass that can only be purchased once per member (e.g. trial lesson)?
  • Special passes: Do you have special offers / discounts? Create a "non-public" pass, which you can sell directly to customers at special conditions, but is not online bookable by your customers.
  • Individual entries: You can register them as well; the best way to do this is to create a pass with only one available booking (credit).


Example for a fitness studio (Group Fitness)


Example of a fitness center:


To do:

  • Create the passes you offer.

Further settings

In this area you can change your settings. The following areas are distinguished:

  • Payment settings: Here you can define everything around payments. Enter your accepted means of payment and the bank information that will be displayed to customers on the invoice. 
  • Notification settings: Here you can set which notifications you would like to receive and a displayed check-in information for your members.
  • Book settings: Here you determine which settings you want to apply to your bookings. In most cases, the default settings fit; if you want to regulate something specifically, you can of course make these adjustments.
  • Special settings: Here you can disable certain modules and functions of your studio.


To do:

  • Set up your settings.


Continue to step 3: Premium-Testversion starten