Who can use this feature?
- Administrators and instructors + back office
- Premium MAX / Add-On «Rating system»
SportsNow offers you the possibility to use a rating system for your lessons. This gives your members the opportunity to rate the lessons they have attended. Class ratings are an important feedback for studios to learn how they can improve their lessons from the members point of view.
Good to know
- Even if your members have to rate their classes, they still have the option to choose «Not this time» and therefore do not need to rate a class.
Step-by-step instructions
Set up class ratings
On the web
- Click in the admin area on «Set up my studio» - «Further settings» - «Booking settings».
- Search the box «Activate rating system: The customer can anonymously rate the classes and workshops he has attended.» and check the box.
- When you are finished, click on «Save settings».
View class ratings
On the web
- Click in the admin area on «Valuable statistics».
- To do this, click on «Class ratings».
- You will now find all the reviews received and can get an overview of which classes are well-received and which are less.