Who can use this feature?

  • Administrators and instructors with back office
  • Premium MAX PRO / Add-On «Customer credit»

SportsNow offers you the possibility to create a customer credit that can be recharged and redeemed in your studio. The customer credit is an additional payment option for your customers and is especially suitable for selling small products with the POS system, but can also be used to buy passes. In the customer details you can view the history of the customer credit at any time.

In this tutorial you will learn how to activate the customer credit as a payment option and how to load and unload a customer's credit.

Good to know

  • The customer credit can never be in the minus area. If the price of the desired pass or product is higher than the customer credit, it cannot be purchased with this payment option.

Step-by-step instructions

Activate payment via customer credit

  • Click in the admin area on «Set up my studio».
  • In the progress bar, click on «Further settings» and choose «Payment settings».
  • Put the check mark next to «Customer credit» under«Accepted payment options».
  • When you are finished, click on «Save settings».

Charge customer credit

  • Click in the admin area on «My customers».
  • Click on the desired customer «View customer details».
  • Click on «Edit customer credit».
  • You can now recharge the balance with a selectable amount or unload the entire balance.
  • Depending on what you want to do, you press «Charge» or «Unload».