Who can use this feature?

  • Administrators, instructors with back office and instructors
  • Premium MAX / Add-On «Appointment scheduling»

SportsNow offers you the possibility to make individual appointment bookings. You can create individual appointments for a personal training, a device or a room so that they can be booked online for your clients (optional). Below you will learn how to make your appointments bookable for your clients. In this article we will explain how you as an admin can create individual appointments.

Good to know

  • Booking appointments for several people: By default, only one customer can be booked per appointment. To book another person for the same appointment, create a new appointment with the same data for this person.
  • In the admin area under «Set up my studio» - «My team» you can set a separate color for each team member. This way, all appointments of the team member appear directly in the selected color.

Step-by-step instructions

Create individual appointments

  • Click in the admin area on «Set up my studio».
  • Click on «My class schedule» in the progression bar.
  • Click on «Add class».
  • You now get to the familiar interface, where you can create a new class.
  • Type of class: Select «Individual appointments» here.
  • Check the box «Publish appointments and activate online booking. The customer can book appointments independently online.», if you want to make your dates bookable directly for your customers.
  • You can now select the days of the week and the time window on which a date can be booked.
  • When you are done, click on «Create class».

Create and manage appointments

You can find an overview of all your appointments in the admin area under «My appointments». Furthermore, the appointments are sorted by team members in different colors. You can adjust booked appointments at any time - the free appointments will be recalculated automatically to optimize your schedule.

Here we show you how you can book an individual appointment.

  • Click in the admin area on «My appointments».
  • You can now drag and drop the appointment «Personal Training» to any date and time.
  • A window will appear on the left where you can adjust the appointment.
  • Date: Set the date for the appointment.
  • Begins at: When does the appointment start?
  • Ends at: When does the appointment end?
  • Repetition: If you want to make a series booking, you can do it here by clicking on «Weekly» and then selecting how long the series should last.
  • Customer: Select the appropriate customer.
  • Pass: Choose a pass for the customer. Take an existing one or create a new one.
  • Team: With which instructor does this appointment take place?
  • After you have entered all details, you can click on «Book now».
  • A message confirms that everything worked.

Edit and delete appointments

  • Click in the admin area on «My appointments».
  • Click on the desired appointment and scroll down.
  • If you want to edit the appointment, you can now change the time and the instructor. Then click on «Action» - «Change appointment» to save the changes to this appointment only. When you want to save the changes to all following events, click on «Action» - «Change appointment and all following».
  • If you only want to delete this appointment, click on «Action» - «Cancel». When you want to delete this and all following appointments, click on «Action» - «Cancel and all following».

Working with the app

  • In admin mode you will find the function «My appointments» below in the tab. 
  • Alternatively, you can also move around in customer mode and find «My appointments» as usual under «Admin».
  • You can easily create an appointment by clicking on the + icon in the upper right corner. A new window will open where you can enter the appointment.
  • When you are finished, click on «Create now».

How it works