Who can use this feature?
- Administrators and instructors with back office
- Premium BASIC / Add-on «Efficient member management»
SportsNow gives you the ability to edit a pass with a few clicks. This way you can always adjust a member's pass to the current conditions or make corrections. In this guide you will learn how to edit a member's pass.
Step-by-step instructions
On the web
- Click in the admin area on «My customers».
- Click on the desired member «View customer details».
- If you scroll all the way down you will see an overview of «Passes». You will now see all current and past passes for this member.
- Click on «Action» and then in the dropdown list on «Edit».
- If you have selected «Edit», an input field appears in which you can edit the duration of the pass and the number of available bookings.
- When you are finished, click on «Save pass».
In the app
- Press «More».
- Press «My customers».
- Find the customer you want and press on it.
- Scroll down and press «Passes».
- You will now see all of the member's current passes. Press on the desired pass to edit the duration of the pass and the number of available bookings.
- When you are finished, click on «Save pass».