Who can use this feature?

  • Administrators and instructors with back office
  • Premium BASIC / Add-on «Efficient member management»


SportsNow gives you the ability to edit a pass with a few clicks. This way you can always adjust a member's pass to the current conditions or make corrections. In this guide you will learn how to edit a member's pass.


Step-by-step instructions

On the web

  • Click in the admin area on «My customers».
  • Click on the desired member «View customer details».
  • If you scroll all the way down you will see an overview of «Passes». You will now see all current and past passes for this member.
  • Click on «Action» and then in the dropdown list on «Edit».
  • If you have selected «Edit», an input field appears in which you can edit the duration of the pass and the number of available bookings.
  • When you are finished, click on «Save pass».


In the app

  • Press «More».
  • Press «My customers».
  • Find the customer you want and press on it.
  • Scroll down and press «Passes».
  • You will now see all of the member's current passes. Press on the desired pass to edit the duration of the pass and the number of available bookings.
  • When you are finished, click on «Save pass».